Why do I need a tool like BoxScore II when I have capacity management software?

Capacity management software is wonderful for helping to predict growth and identifying which workloads, such as service classes, are using the processor at any given time. They can also identify the rolling four-hour average (R4HA), and even recognize significant performance problems. However, capacity management software usually can’t identify whether an increase is due to new workloads or a change in the CPU per transaction of the existing workload. BoxScore II, which is capacity assessment software, identifies the specific cause of an issue if it’s related to changes in configuration. It can pinpoint the specific job steps and transactions that are experiencing the change. BoxScore II also provides suggested resolutions, based on the expertise of noted mainframe authority Cheryl Watson.

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