In an industry that is highly competitive and extremely cost-conscious, insurance companies need affordable ways to better serve customers. In many cases, this means increasing employee productivity by running batch while CICS remains online, or providing real-time information to agents and customers via the Web.

SYSB-II allows you to process VSAM batch during the business day, without impacting CICS online activity.

• Read the SYSB-II data sheets
• Explore SYSB-II case studies

WebTek lets you extend real-time CICS applications to the Web with a CICS GUI while leveraging your existing hardware and software investments.

• Read the WebTek data sheets
• Explore WebTek case studies
  • Case study: Liberty National. Liberty National implemented WebTek in conjunction with the IBM CICS Web Support (CWS) and 3270 Bridge to provide agents with a CICS GUI for customer information. Liberty agents now provide better service with 24/7 access to current information from any Web browser.
  • Case study: Western Reserve Group. The claims department knew it needed to update the existing claims system, but deciding which route to take wasn't so easy. The current system provided much of the functionality adjusters needed, but it also had many limitations. WebTek now helps WRG keep its IT assets but provide a CICS GUI to improve usability.

Contact an H&W Account Executive today at 1-800-338-6692 or e-mail webtrack@hwcs.com.