H&W Support: Contact us
Before calling H&W Support
Use the following resources to eliminate unnecessary calls and save time. These resources require that you log in. If you have never logged in, you must request a password.
- Read the product documentation. Many questions are answered in the product manuals.
- Check out the Support FAQs. New questions and answers are added frequently to resolve common problems.
- Review the Tech tips for your product. New tips are added all the time.
- Review current compatibility tables. Make sure you are on the current release.
When calling H&W Support make sure you have:
- Customer ID or name of the company that owns the H&W product.
- Phone number of the company that owns the product.
- H&W product name.
Most of this information can be found on any H&W invoice.
This information allows our support staff to more efficiently resolve the issues you are facing. Thank you for your help.
Customer support
Phone: 1-208-377-8436E-mail: support@hwcs.com
Contact Support to log a support incident
Please tell us a little about yourself and your company.
(All bold * fields are required.)
An H&W representative will contact you within 4 hours from 7 a.m. to 5 p.m. Mountain Time, Monday through Friday. Otherwise, you will receive an e-mail on the next business day.
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