Contact us

H&W Computer Systems, Inc.

12550 West Explorer Drive

Suite 260

Boise, ID 83713

USA

Sales

Phone: 1-800-338-6692

Email: webtrack@hwcs.com

Support

Before calling H&W Support

Use the following resources on the H&W Support website to eliminate unnecessary calls and save time. These resources require that you log in. If you have never logged in, you must request an account.

Read the product documentation. Many questions are answered in the product manuals.
Review current compatibility tables. Make sure you are on the current release.

When calling H&W Support make sure you have:

Customer ID or name of the company that owns the H&W product.
Phone number of the company that owns the product.
H&W product name.
Software version (including PTF level).
Operating system version and CICS version.

Web: support.hwcs.com

Phone: 1-208-377-8436

Email: support@hwcs.com

Most of this information, which you can find on any H&W invoice, allows our support staff to more efficiently resolve the issues you are facing. Thank you for your help.